To invite the family of an unclaimed student:

  1. Log into your School Community Platform

  2. Select Users in the right hand menu

  3. Select Students

  4. Type the students name or Student ID in the search bar in the top right of the screen then hit enter

  5. Locate the student in the results and click on their name

  6. Enter one parent’s details in the relevant fields

    1. First Name

    2. Last Name

    3. Email address

  7. Select the appropriate plan from the drop down list

  8. Click INVITE

Can I add both parent’s email addresses?

Not through this process, however if you upload the data using the CSV upload function of Invite Family you can.

TIP: Read our help guide to find out How to: invite families.

Will this fix the student’s year group?

No, you’ll need to manually change the year group.

TIP: Read our help guide to find How to: change a student’s year group.

Can I do this in bulk instead of one by one?

Yes, you can upload a CSV of student and parent data through the Invite Family function.

TIP: Read our help guide to find out How to: invite families.